Tag: negative customer feedback

  1. How to Properly and Effectively Deal with Negative Feedback on Social Media Sites

    We all love social media sites when they’re working for us. It’s fun to see positive feedback on your Facebook wall or have a client tweet a cheerful remark about your company. However, most of us have seen the other side of it as well. You know: the knot you feel in the pit of your stomach when someone has something not-so-nice to say about your business. Your first instinct might be to delete the comment and hope that no… Read More