My cable company has it. My cell phone company has it. My insurance company has it. And I love it. What is IT?
Online chat. Instead of calling and punching 1 for English, 4 for billing questions, 8 to speak with a representative, and entering my telephone number, social security, date of birth and mother’s maiden name; I can just visit the company’s online chat and type my question and wait a few seconds for a response from an actual person. And more often than not, my question is answered promptly, painlessly and efficiently and I can go on with my day.
Online chat is also great for sales. Buyers (and more specifically, new home shoppers) are used to immediate gratification – they want answers and information quickly; and they want as much of it as possible before they will visit a community. mRELEVANCE’s Builder Broker Chat is an easy to use online chat tool that can be added to a Web site to strengthen customer service and boost sales.
Builder Broker Chat allows businesses the ability to instantly respond to clients, connecting with them in a personal way and enhancing their customer service experience. The service is ideal for builders, developers, real estate agents and others in the industry. Builder Broker Chat can be quickly and easily added to a company’s existing Web site and is customized to match the look and feel of any Web site. Like popular instant messaging programs, Builder Broker Chat is very intuitive and easy to use. Users can also accept multiple chats, send links, spell check their communications and save their conversations.
Want to be able to chat with clients? Visit www.BuilderBrokerChat.com and start chatting!