Mitch Levinson, mRELEVANCE Managing Partner, will lead the discussion with special guest Kelly Fink, VP of Marketing and Online Sales with The Providence Group. The webinar focuses on the importance of customer feedback, customer relationship management and online brand reputation.
The duo will go in-depth on how to keep customers happy, how to maintain a positive brand reputation and how these ideas and tips fit into a marketing strategy for audience feedback.
Carol Morgan, Managing Partner with mRELEVANCE states, “We offer Relevant Marketing Webinars as an educational series to help marketing professionals and business owners expand their marketing expertise. With online marketing changing so quickly, it is hard to keep up with all the changes unless you are up to your elbows in it every day. Our free webinars provide the perfect way to roll your sleeves up and find out the latest tactics for marketing your business.”
Specific topics to be covered in the August webinar include client case studies, exit surveys, testimonials, online review sites and rADMIN, the mRELEVANCE in-house back-end website survey tool to better facilitate audience feedback.
This webinar is ideal for any professional wanting to learn more about starting a conversation with their audience and building relationships. One of the most important aspects of the webinar will be the many tools used in a marketing feedback strategy. Tools that will be covered in the webinar include the power of Google search, Facebook reviews and other social media sites, Survey Monkey, Yelp, Yellow Pages, third party rating sites such as Avid Ratings and Guild Quality, mRELEVANCE’s rADMIN and much more.
Learn more about the importance of creating and maintaining an online reputation and how audience feedback ties into this strategy by registering for the August webinar here.